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Intermodal Dispatcher
100 Lighting Way Secaucus, NJ 07094 US
Job Description
Tasks, Duties, and Responsibilities:
- Manage and enter moves into a TMS System.
- Track and trace all equipment, bookings, and all intermodal moves.
- Quoting rates as well as answering customer inquiries.
- Communicate with both customers and drivers to ensure smooth transport.
- Source and match independent contractors to best logical dispatches.
- Troubleshoot potential escalations
- Monitor performance as it relates to driver incidents, equipment failure, vehicle breakdowns, and other potential service disruptions
- Responsible for rail billing, tracking and tracing shipments, and communicating with customers and dray partners for our Intermodal business
- Ability to work independently and collaboratively in a fast-paced team environment.
- Ambitious, self-motivated individual who's always looking for their next challenge.
- Strong problem-solving skills paired with a goal-oriented mindset
- Ability to communicate with a diverse demographic of customers and vendors
- Excell and Word Proficient
- Dispatcher with intermodal and drayage experience with rail and port system
- 3+ years of intermodal dispatcher experience preferred
- Monday to Friday
- Weekends as needed
- Dispatching: 1 year (Preferred)